LIVE & VIRTUAL EVENTS
10th Anniversary Customer Contact 2014, West
19 Oct 2014 Raising the Bar on Customer Engagement and Experience
Transforming Wellness Programs: Leveraging Mobile Technology Adoption to Drive Engagement and Outcomes
23 Oct 2014 Employers, Insurers, and HealthCare Providers are implementing wellness programs to improve the health and wellness of their employees, members and patients, and to reduce healthcare costs.
When Customers Call...and They Will: Is Your IVR Ready to Greet Them?
29 Oct 2014 IVR has been around since the mid-80’s greeting callers and offloading the contact center, and allowing customers to self-serve 24 hours a day
Beating Ebola and Cancer with rats and bats - Evolution is the ultimate bio lab
15 Oct 2014 | Pramod Dibble
Apple probably won’t exist in 50 years - Long gone are the days of Jobs
22 Sep 2014 | Pramod Dibble
The Majesty of Air Travel - VR helmets and standing seats
18 Sep 2014 | Pramod Dibble