Healthcare


Challenges and Opportunities in a Changing Healthcare Environment

Summary of Top Takeaways and Perspectives from the GDS Summit, November 2017
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Published: 14 Mar 2018

Healthcare’s digitization is leading to an explosion of electronic data across all healthcare industry segments. Health-related digital data is pouring in from a variety of sources including electronic health records (EHRs), billing and medical claims systems, and a plethora of health monitoring devices. Profound changes are occurring in the day-to-day practice of medicine as well as the core operations of providers. New approaches are essential and inevitable to ensure the transition to an era in healthcare that emphasizes quality and safety improvements, coordinated patient care, evidence-based medicine, outcomes-based reimbursement, efficient resource allocation, and increased engagement of consumers and patients. Healthcare opportunities in this changing environment sit at an intersection of multiple major vertical markets. This is a key facet in terms of why so many organizations are trying to assess how to create solid strategies as a part of a healthcare future-state including information communication technologies, semiconductor, automotive, providers, health plans and of course the consumer. Market participants are currently challenged from all sides and have a plate which is overflowing. Along that journey of data, technology, care delivery, workflows, consumerism, population based healthcare, and other concepts, we will get to a better future in healthcare with greater levels of optimization across the entire value chain. It will just take time and probably more than we currently realize today. The future of healthcare is a picture painted with many concepts, theoretical innovations, promises of value and other points of hope for businesses large and small. Whether it is precision medicine, population health management, avatars, 3D Printing, or an Uber approach to patients’ healthcare experience, new ideas will come and go. However, innovation in facets of technology, services, and delivery approaches will continue to be sought in creating a better healthcare experience for everyone involved. In this Growth Insight we discuss perspectives from providers and payers in Customer Experience, Wearables and Patient Generated Health Data, and Data Analytics.

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