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IP Media Phones Defined
- 02 Jan 2013 15:10
- by Mohamed Alaa Saayed
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Over the past five years, IP media phones have emerged as a new category of enterprise communications endpoints offered by various IP phone vendors. While there is still some confusion about what standard characteristics define these devices and whether they have a future in the business arena, Frost & Sullivan wishes to address some of ...
On Social Networking and Social Responsibility
- 02 Jan 2013 10:19
- by Elka Popova
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As I busily shared greetings, thoughts, and photos on Facebook during the holiday season, I decided to write a post about the impact of social media and social networking on our lives today. Then I remembered an article I had posted about three years ago on a site that no longer exists. I searched for the draft on my computer and, as I read it, I f...
Will Microsoft's Mobile Strategy Find Success in the BYOD Era?
- 21 Dec 2012 13:37
- by Rob Arnold
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Microsoft has been in the tech industry news a lot lately as it reinvigorates its play in the mobile device market. There is no doubt that competition is good. Competition keeps the top vendors honest, keeps prices in check and keeps innovation moving forward. Apple dominates both the smartphone and tablet markets. Android devices are now the sec...
The Designer's Playlist
- 19 Dec 2012 09:51
- by Jannette Whippy
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Silence has always been a distraction for me. I need music or a medley of conversations to help me focus and concentrate. I always have music in the background, and when I work on something important, I have a few favorite playlists that help inspire and focus me. Recently I took a closer look at one of my favorites: Leonard Cohen, a musician/poet ...
Cloud Computing and the Road to Disruption
- 17 Dec 2012 02:41
- by Jinu Mathew
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When the subject of cloud computing is raised, there is often a healthy suspicion from IT buyers that cloud is a marketing term which is used as a new way of selling complex, unproven solutions to them. This is not surprising, considering the history of the IT business. There is an alarmingly high incidence of IT projects failing to meet expectatio...
What are Apple's Real Motives?
- 17 Dec 2012 02:37
- by Jinu Mathew
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Apple's recent victory over Samsung in its long running patent dispute is remarkable. It illustrates how a company that has invented nothing of significance, can position itself as a great innovator that is being undermined and usurped by companies that are ‘slavishly' copying its products. The surprising thing is that some people actually believe ...
The Incredible Shrinking IT Department
- 17 Dec 2012 02:23
- by Jinu Mathew
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IT departments are set to become smaller. In addition, the role of IT will transform into that of an integrator of services, a driver of innovation and a manager of systems and processes. These changes are being driven by the widespread use of cloud computing and the increased prevalence of 'Bring Your Own Device' (BYOD). Cloud computing implemen...
Best Practices in Software Monetization Strategy - A Customer Perspective
- 12 Dec 2012 21:04
- by Avni Rambhia
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Software License Management solutions are designed to help independent software vendors (ISVs) and device vendors to efficiently monetize their products. The three main functions SLM systems perform are: defining software versions and licensing rules (development); automating license issuance and invoicing (deployment); and ensuring that software i...
Headsets Become a Key Enabler of Desktop Communications
- 12 Dec 2012 11:59
- by Mohamed Alaa Saayed
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We have just wrapped up our latest Global Office and Contact Center Headset Market study taking a detailed look at the dynamics of a changing market. Primary and secondary information in conjunction with internal information databases have been used to analyze the market and provide strategic insights and conclusions. Here follows a summary...
What Customers Want to Know About Polycom's Announcements
- 11 Dec 2012 14:52
- by Rob Arnold
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Today I attended a Polycom Experience Event, which took place at the company’s Atlanta executive briefing center. The event was organized to provide customers and partners details about the many product and service advancements Polycom made in October. Approximately 300 people joined, including those at a dozen Polycom sites, from the US and Canada...
The CIO's Letter to Santa
- 09 Dec 2012 19:43
- by Elka Popova
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Have you ever wondered what a CIO’s letter to Santa might look like? In a previous post, I shared the key findings of two recent Frost & Sullivan studies that surveyed the opinions of North American C-level executives and senior IT staff on unified communications & collaboration (UCC) tools adoption and investment plans. Based on these findings an...
Looking into the Crystal Ball: What Does 2013 Have in Stock for the UCC Market?
- 30 Nov 2012 21:20
- by Elka Popova
- 0 comments (Add comment)
As the new year approaches, we are all trying to predict what it will be like for the unified communications and collaboration (UCC) market and the information and communications (ICT) industry as a whole. We wish to know what tools and technologies will best resonate with end users and what decision-makers who hold the company budget will choose t...
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