How to Support a Virtual Workplace

This analysis identifies challenges faced by IT and line-of-business (LOB) managers in the increasingly virtual and geographically distributed organization. It recommends a systematic approach to implementing technologies and processes that support the virtual workforce and enable it to effectively communicate and collaborate with the rest of the organization. The insight provided in this study can help vendors and service providers apply a more consultative approach in selling IT and communications solutions to distributed organizations. It can also help businesses more efficiently address the challenges related to the virtual workplace.