Deploying Advanced Communications and Collaboration Technologies in the North American Higher Education Sector

The North American higher education vertical offers an appealing target for deploying Unified Communications and Collaborations (UC&C) technologies. Advanced communications technologies do not only facilitate collaboration among students, faculty and staff members, but they also pave the way for new teaching and learning techniques. The following analysis will allow telephony and UC vendors to gain insight into the main drivers and challenges in the adoption of advanced communications technologies, key trends shaping the market, new demand findings, and major competitive issues. The study also provides some strategic considerations related to the delivery of advanced communications in the education vertical.