Growth Opportunities for Conferencing Services and Solutions in the SMB Market

This insight looks into the opportunities for growth and the expansion of conferencing services within the SMB market. The insight discusses the current state of the audio conferencing, videoconferencing, and Web conferencing services as they pertains to the SMB market. Additionally, the study discusses penetration of these services, current and future market trends, survey data around SMB's knowledge of SaaS, virtualization, purchasing behaviors, and different unified communications deployment models. It also provides recommendations for SMBs, communications vendors and service providers.