Information & Communication Technologies


Unified Communications and Collaboration, Industry Research, Global

This total service encompasses all of the research services completed by the Unified Communications and Collaboration Group.

Title Published
Emerging Use Cases for Communications Platforms as a Service
A Diverse Set of Solutions Create New Customer Benefits
05 May 2017
ICT Enterprise Spend in Retail, South Africa, Forecast to 2019
Emerging Trends such as Cashless Transactions, Big Data Strategy/Analytics, and Cyber Security are Expected to the Shape the Retail Sector by 2019
03 May 2017
Unified Communications (UC) Market in the Gulf Cooperation Council (GCC), 2016–2021
Competitive Pricing, Customer-friendly Service Level Agreements and a Wide Range of UC Offerings Under One Roof Would Remain Critical for Growth
03 Apr 2017
KSA's ICT Market Snapshot, Forecast to 2020
The ICT Sector in the Kingdom of Saudi Arabia will be Driven by Government Initiatives and the Increasing Adoption of IT by Enterprises
14 Mar 2017
2017 Global UCC Industry Outlook
Evolving UCC Solutions Enable Digital Transformation
14 Mar 2017
Cloud Telephony Trends in India, Forecast to 2021
Transforming Enterprise Communications in an Omni-channel Service Delivery Experience
09 Mar 2017
European Hosted IP Telephony and UCaaS Market, Forecast to 2023
ISDN Decommissioning to Accelerate Cloud Communications Adoption
01 Mar 2017
Unified Communications (UC) Applications and Services Market in India, H1 CY 2016 Update
A Close Knit Relationship Between UC Vendors and Service Providers Would Remain Instrumental for Overall Growth of the UC Market in India
01 Mar 2017
Web Conferencing Services Market in India, H1 CY 2016
“Democratization of Conferencing Services” Across Multiple Ranks of Enterprises Remains Key to the Growth of Web Conferencing Services
01 Mar 2017
Asia-Pacific Hosted Telephony and Unified Communications and Collaboration (UCC) Services Providers, 2016 10 Feb 2017

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