Information & Communication Technologies


Social Media, World

This total service encompasses all of the research services completed by the IT Services & Applications Group. Frost & Sullivan offers total market subscriptions for each of the major industry sectors.

Title Published
Top 10 ICT Trends for Africa in 2015
Future ICT Trends and Growth Opportunities in Africa
27 Jan 2015
The Impact of Social Media on External Communications in the Corporate Environment
Uncovering Use Prevalence and Methods of Organizational Use
30 May 2014
The Effect of Social Media on Communications within the Corporate Environment
Uncovering Usage Prevalence and Methods of Organizational Implementation
28 May 2014
The Impact of Social Media on Internal Communications in the Corporate Environment
Uncovering Use Prevalence and Methods of Organizational Use
23 May 2014
Using Social Media in Disaster Planning and Response
Belmar, New Jersey’s Experiences during Hurricane Sandy Offers a Successful Example
08 May 2014
From Mass Marketing to Social Marketing
Social Media Marketing is Evolving to Become a Unique and an Essential Mainstream Marketing Method
17 Mar 2014
Analysis of the Global Enterprise Social Networking Market
Increasing Awareness and Improving Value Propositions are Driving Adoption
13 Jan 2014
Analyzing Customers' Social Voices
Companies are Turning to Social Media Analytics to Gain Customer Insights
18 Nov 2013
Integrating Social Media into CRM
Strategies and Tactics for Incorporating Social Comments and Influence into Customer Value
01 Oct 2013
Collaborating Socially to Enhance the Customer Experience
Social Customer Collaboration can Reduce Costs and Improve Customer Loyalty
22 Aug 2013

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