Information & Communication Technologies


Future of IT - Customer Perspectives

Enhance your decision-making skills with Frost & Sullivan’s analysis on the Future of IT – Customer Perspectives. This premium service offers:

  • • a unique combination of IT decision-maker surveys
  • • IT analyst thought leadership
  • • strategic insights from in-house vertical industry experts
  • • best practices


Vendors must have a deep understanding of vertical market needs – a hospital’s challenges are very different from a retailer’s. At the same time, there are some surprising similarities. The key to remaining successful in an increasingly competitive marketplace is to truly understand a customer’s internal and external challenges, and then deliver a cost-effective, tailored solution.

Gain the 360 Degree Advantage

  • • Benchmark your company against a diverse set of businesses
  • • Predict future needs before your competitors to gain a first-mover advantage
  • • Stay current on significant trends in product usage and preference
  • • Understand how customers perceive your products and brand
  • • See how you can meet the unique needs of customers in your industry

Title Published
2018 Big Data and Analytics Survey: Angst Over Privacy, Security, Audit Compliance 13 Jun 2018
An End User Perspective on Navigating Digital Transformation in IT and Communications, Global, 2017
Gain a Competitive Advantage Using these Insights from IT Buyers Across Verticals and Regions
13 Oct 2017
2017 Big Data Analytics Survey: Big Data Beginning to Dominate but Issues Arising 18 Aug 2017
Consumer Communication Preferences Survey: Utilizing Consumers' Perception to Meet Their Needs 27 Jun 2017
Navigating Digital Transformation in Manufacturing
A Customer Perspective
06 Oct 2016
Navigating Digital Transformation in Education
A Customer Perspective
05 Oct 2016
Navigating Digital Transformation in Agriculture and Mining
A Customer Perspective
05 Oct 2016
Navigating Digital Transformation in Wholesale, Distribution and Logistics
A Customer Perspective
05 Oct 2016
Navigating an Era of Digital Transformation in United States
A Customer Perspective
04 Oct 2016
Navigating an Era of Digital Transformation in Asia Pacific
A Customer Perspective
04 Oct 2016

About this service

Help Desk

Full list of offices


For more information and general enquiries, contact Frost & Sullivan near you.

North America
tel: +1.877.463.7678

Select a location near you..