Frost & Sullivan

Information & Communication Technologies


Social Media, World

This total service encompasses all of the research services completed by the IT Services & Applications Group. Frost & Sullivan offers total market subscriptions for each of the major industry sectors.

Title Published
Weaving Social into Your UCC Fabric 08 May 2013
The Impact of Social Media within the Internal Corporate Environment
Use of Companies' Own Social Media Tools is Growing 		18 Feb 2013
Big Data and Social Media: The Perfect Storm 13 Feb 2013
Impact of Social Media on External Communications in the U.S. Corporate Environment
The Implications of Social Media Use on External Communications 		26 Nov 2012
2011 Global Social Media in the Medical Devices Industry
Medical Devices Professionals Speak on Social Media 		24 Apr 2012
Enabling Successful Social Media Customer Care - Understanding Social Media and Operationalizing it for the Contact Center 11 Apr 2012
Social Media and Unified Communications Market in South Africa and Kenya
Anticipated Opportunities in the Social Media and Unified Communications Markets 		20 Jan 2012
2011 United States Corporate Use of Social Media
The Implication of Social Media at Different Corporate Levels and Environments 		07 Dec 2011
Enterprise Social Media and Web 2.0 Market 2010
Enterprise Social Media and Web 2.0 Market – The next strategic opportunities in Asia Pacific 		30 Jun 2011
The Use of Social Media Analytics in the Mobile Communications Industry 28 Jan 2011

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