16 Oct 2014
Connected Home (CH)
10 Oct 2014
LIVE & VIRTUAL EVENTS
10th Anniversary Customer Contact 2014, West
19 Oct 2014 Raising the Bar on Customer Engagement and Experience
Transforming Wellness Programs: Leveraging Mobile Technology Adoption to Drive Engagement and Outcomes
23 Oct 2014 Employers, Insurers, and HealthCare Providers are implementing wellness programs to improve the health and wellness of their employees, members and patients, and to reduce healthcare costs.
When Customers Call...and They Will: Is Your IVR Ready to Greet Them?
29 Oct 2014 IVR has been around since the mid-80’s greeting callers and offloading the contact center, and allowing customers to self-serve 24 hours a day
Embrace BYOT for the Innovation It Can Deliver
14 Jan 2014 | Melanie Turek
The World Is Changing Are Your Communications Ready for BYOD?
11 Jun 2013 | Melanie Turek
2013: The Consolidation of IT
24 Mar 2013 | Jinu Mathew