Communications Services


Communications Services

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Frost & Sullivan's Communications Services Research & Consulting practice provides global industry analysis, custom consulting, growth consulting (strategy consulting), and market research & forecasts that are designed to help your firm grow. We continuously monitor the Mobile & Satellite Communications, Voice Over IP, Broadband Access Services, Business and Residential Telecom Services, Wholesale Telecom Services and Government Spending on Telecom Services markets.

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When Customers Call...and They Will: Is Your IVR Ready to Greet Them?
29 Oct 2014 IVR has been around since the mid-80’s greeting callers and offloading the contact center, and allowing customers to self-serve 24 hours a day

GIL 2014: Monaco
30 Oct 2014 To survive and thrive in the future business environment, both as an individual and as a company, innovation has now become an essential ingredient. Find out why innovation is critical to success, where innovation comes from, how to become a visionary innovator and what are your next steps.

GIL 2014: China
30 Oct 2014 To survive and thrive in the future business environment, both as an individual and as a company, innovation has now become an essential ingredient. Find out why innovation is critical to success, where innovation comes from, how to become a visionary innovator and what are your next steps.

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