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Google Buzz Backlash Holds Privacy Warning for Enterprise Vendors

In case you missed it, Google's latest foray into social media, Buzz, has been getting some bad buzz of its own--for poorly protecting its users' privacy. Now, Google is a free consumer service, and the company is not the first of its kind to act first, and ask permission later--then backtrack as needed. But vendors should pay close attention to ho...

Twitter: Is there an adoption ceiling in sight?

A recent post by Network World blogger Mark Gibbs has some really interesting statistics, courtesy of RJMetrics, about the use of Twitter in the past several months. Although Twitter had 75 million registered users by the start of 2010, new adopters peaked back in July, 2009. Only 17 percent of users sent a tweet in December (I wasn't one of them, ...

Consolidation Continues in the Videoconferencing Market

As we expected, the Cisco-Tandberg acquisition is having a snowball effect in the videoconferencing market. Soon after the Cisco-Tandberg announcement, Logitech followed with its acquisition of LifeSize. The most recent one is Radvision and Aethra. Radvision is the third largest vendor in market share in the video network infrastructure market, whi...

Look at IM to Forecast UC Adoption?

Yesterday I had a call with reps from one of the leading UC vendors, and one point stands out in my mind: In the context of another discussion, one of the speakers noted that the majority of the vendor's customers have yet to standardize on an enterprise IM platform, and that most of those that haven't are struggling to get multiple services to fed...

Companies Must Support Multiple Devices

One of the big themes at Lotusphere 2010 was the idea that the software must support multiple devices. Indeed, this was the top principal listed by Bruce Morse in his keynote on unified communications. Usually when vendors talk about device support, they mean they want their apps to run on both PCs (Windows, Mac, Linux) and all the "leadin" mobile...

Can Social Media Spread Virally in the Enterprise?

Here at Lotusphere, there's been a lot of talk about social media, and the consensus from customers and IBM alike seems to be that the best way to get people to use the technology for business it to sit back and let it spread virally. It think a lot of that comes from the consumer experience, where that is exactly how services like Facebook and Twi...

Collaboration requires flat management

For most of the companies I cover, collaboration is the word of the century. All their efforts in developing or deploying communications technologies are directed at improving collaboration among employees, business partners and even customers. But collaboration itself isn't a new idea--and getting it to happen isn't easy. In yesterday's Times, you...

Web-only Events: Not yet Ready for Prime Time

As an analyst specializing in unified communications, I certainly get the value of one-click access to conferencing and collaboration applications. Being able to enter a web conference simply by clicking on a link in an email invite is terrific--no more looking for passcodes or conference IDs. But there's a catch: I'm not always participating in co...

Welcome 2010!

I would like to extend a warm welcome to our readers and a heartfelt wish for a Happy New Year!We are glad to be offering Unified Communications & Collaboration (UC&C) coverage on our new Frost & Sullivan Information & Communications Technologies (ICT) blog. We are hoping to be able to provide you with valuable insight and provoke some interesting ...

James Fowler: Social Networks Aren't New

In a recent interview with Stephen Colbert, James Fowler, the author of a new book called Connected, says we've always been affected by our social networks. Umm... not to put too fine a point on it, but no kidding. I studied social anthropology in college, and while that was admittedly a while ago, the first lesson learned is no man is an island, n...

Virtual Workplaces Boost Morale, Productivity

A lot of the technology I cover (unified communications and collaboration) is as important as it is for one key reason: more and more companies are enabling, even requiring, that their employees work virtually, from a home or remote office far removed from their colleagues, managers and direct reports. The virtual workplace can save companies a lot...

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