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Citrix Gets Aggressive in Collaboration - Launches GoToMeeting Essentials

Citrix unveiled several new developments for its SaaS business at its annual industry analyst event last week. Besides a new UC client and a fun whiteboard app, one thing that caught my attention is a new go to market approach and pricing for its successful GoToMeeting product. Though the web collaboration market has changed drastically over the la...

Sept. 11, 2001: When Offices and Business Travel Became Obsolete

It usually takes a major life-changing event, like a disaster, for one to realize they no longer need what they thought necessary. The methods and processes once regarded as essential are instead dispensable. Such is the case with formal offices and business travel. Despite the attempts of senior management at firms like Yahoo! to keep workers on-...

Project Ansible: Looking Beyond UC into the Future of Enterprise Communications

On July 16th, Siemens Enterprise Communications (SEN) announced Project Ansible—SEN’s vision and technology evolution roadmap for the future of enterprise communications. My colleague Mike Brandenburg who attended Siemens Enterprise Communications’ analyst event already wrote about this initiative in as much detail as he was allowed to provide at t...

Siemens' Project Ansible: Science Fiction Becomes a New Enterprise Reality

I had the opportunity to spend a couple of days with the folks from Siemens Enterprise Communications as part of their Analyst Summit. The two day event focused on both where Siemens is today, as well as throwing back the curtain a bit on their vision for the future of enterprise communications. An initiative code named “Project Ansible” was ultim...

The Connected Car: Driving New Opportunities for ICT Suppliers

The nexus of cloud computing, high speed mobile networks, big data and ‘The Internet of Things’ is creating huge opportunities to transform entire industries. From the healthcare industry to the automotive industry, we are on the brink of a surge in innovation, driven by ICT advances. Organizations no longer view ICT as a way of increasing product...

Does UCC Need a Social Facelift?

Social networks and social media have rapidly become a key element of our daily interactions with family, friends, and business associates. Capitalizing on the ubiquity and improving quality of the public Internet, growing computer and Internet literacy among younger generations, and demand for maintaining relationships in an increasingly dynamic s...

Aastra Bets on Hosted Communications for Future Growth

Aastra hosted its annual Aastra Analyst Conference last week (May 8 through May 10) which provided analysts with an update on the vendor’s portfolio roadmap and strategy for the global communications market. Not surprising, its research and development (R&D) efforts are focused on mobility, video, cloud/hosted, and social media for the contact cent...

Frustrated with Web Conferences? See these Considerations for Effective Online Meetings

In my job I attend a number of Web conferences each week with different groups of people and using a variety of different conferencing platforms. Quite often valuable time is wasted as the organizer, host or presenter is disorganized or struggles to invoke the appropriate features at the right time.  According to a recent Frost & Sullivan decision...

Microsoft: Will the Empire Strike Back?

Microsoft: Will the Empire Strike Back? To some, the omens look bleak for Microsoft. PC shipments are in decline, and an increasing proportion of IT activity bypasses Microsoft technology entirely. Google and Apple continue to make massive inroads into, what was once, Microsoft territory, forcing Microsoft to react. Will the trend towards consume...

The Incredible Shrinking IT Department

IT departments are set to become smaller. In addition, the role of IT will transform into that of an integrator of services, a driver of innovation and a manager of systems and processes.    These changes are being driven by the widespread use of cloud computing and the increased prevalence of ‘Bring Your Own Device’ (BYOD).   New cloud computing i...

2013 Predictions: The Consolidation of IT

It’s that time of year again. The time of year where the world’s IT commentators offer their predictions for the following year. For the past few years, predictions have focused very much on cloud computing, ‘big data’ (a misnomer if ever I have heard one), mobility, social, and consumerization. All of these technology trends are now having a prof...

Cloud and Mobile Technology Set to End Innovation 'Drought'

It is often stated by senior management figures within large enterprises, that innovation is a key area of focus for them. Despite this focus, the past 50 or 60 years has witnessed a distinct lack of breakthrough innovations. Indeed, there has been an innovation 'drought'.   Innovations made between the late nineteenth century and about 1950 are th...

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