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On Avaya, Apple and the BYOD Phenomenon

Avaya announced this week the global availability of Flare Communicator for iPad. The solution makes the Avaya Flare software experience (Avaya Aura UC&C applications) available from iPad. In addition to the Avaya Desktop Video Device (ADVD), iPad is now the second endpoint with such capabilities in Avaya’s lineup. Avaya Flare Communicator is avail...

Next-generation Fixed-to-mobile Convergence Solutions - Frost & Sullivan Analysts Share Their Vision

Within the ICT team at Frost & Sullivan we often like to debate issues that pertain to the different markets we cover. It’s always good to get someone else’s perspective – especially if that person covers a market that has some relation to your field of expertise. This week the topic was fixed-to-mobile convergence (FMC), more specifically next-gen...

Lotusphere 2012 Touts Social Business -- But What about Social Media?

This blogpost first appeared on Social Media Today. ============================ Lotusphere, the large business conference produced by IBM, kicked off in Orlando, Florida this week. The term and evangelism behind ‘social business’ was everywhere – and palpable. According to keynote speaker Alistair Rennie, General Manager of IBM’s Collaboration ...

Is IBM Backing Away from UC?

The answer is… not exactly. IBM has announced no plans to discontinue any of its current UC products or to end any of its partnerships with other UC providers. That said, the company is now devoting greater emphasis and resources toward other opportunities in the enterprise communications market. Since the early days of UC in the mid-2000’s IBM ha...

The Death of Enterprise Hardware Vendors

Is Google's rumored announcement of "very, very large" Google Apps customers the first death knell for Enterprise Hardware vendors like Avaya, Siemens, Alcaltel Lucent, even Cisco? The rumors are reported here http://www.mercurynews.com/top-stories/ci_19531412 Imagine a world where a typical desk worker uses Google Apps for productivity, Google T...

Web Conferencing Trends to Watch

We recently published our 2011 web conferencing research which points at the strong demand and growth potential for web conferencing solutions. Global revenues in the web conferencing market reached $1.5 billion last year, growing at 10.8%. User demand is growing rapidly though revenue growth is starting to slow down due to increasing market maturi...

Security and Convenience are mutually exclusive, unless you are Facebook identity management

ZDnet recently wrote a good article about how Facebook passwords aren't entirely case sensitive.  In a nutshell Facebook identified that sometimes users accidentally activate their caps lock before typing a password.  Facebook recognized that since passwords are obfuscated on the screen that the user doesn't know the caps lock is on and their passw...

Enterprise Session Management May Be the Perfect Storm for UC

We recently wrapped up a Market Insight on next-generation UC architectures. The study specifically focuses on enterprise session management solutions. Please watch for it to be published in coming weeks. For purposes of the study Frost & Sullivan defines session management solutions, or architectures, as those that incorporate premises-based SIP ...

Social Business is About Relationships

The concept of "social" is everywhere in consumer markets and after social networking gained immense popularity there social tools have leapt into the enterprise.  There's a lot of confusion in the market about the difference between social media and social business, which is far from synonymous. A social business strategy can employ social media ...

Polycom Solidifies Microsoft Relationship with CX7000 Room Video Conferencing Purpose-built for Lync

By Rob Arnold and Roopam Jain Developed under codename “Rally”, the CX7000 Unified Collaboration System http://bit.ly/qf0yoK will help to round out the group collaboration offerings within Polycom’s portfolio of CX endpoints optimized for Microsoft Lync http://bit.ly/pkIhQ1, which already includes the CX5000 Unified Conference Station with 360 deg...

Cisco's Growing Role in Mobility and Video - Thoughts from CScape 2011

Early this week I attended Cisco Live and the adjunct CScape analyst event in high energy Vegas. Despite the press surrounding Cisco’s ongoing troubles (http://tinyurl.com/69hcuo7), the tone of the event was positive and the attendance was a record 15,000+ attendees in-person and 40,000+ attending virtually. Cisco’s executive team remains focused a...

Enterprise Wireless Communications Solutions: Changing the Way We Work

To say that 2010 was a turnaround year for enterprise communications falls short of capturing the relief telecom vendors felt after having overcome the worst recession in a decade. As the economies of the world are beginning to recover, vendors are gradually refocusing their attention on issues pertinent to product and business development, and par...

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