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New Business Models Reshape the Hosted Communications & Collaboration Market
- 11 Jul 2012 14:59
- by Elka Popova
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I have been tracking the North American hosted IP telephony and unified communications (UC) market for over a decade and have always found it tremendously exciting. Nimble, entrepreneurial companies have been quick to pursue this opportunity, continually innovating and valiantly overcoming the numerous hurdles thrown their way by shrewd competitors...
Economic Uncertainty Casts a Shadow Over Videoconferencing - Q1 Market Update
- 18 May 2012 09:25
- by Roopam Jain
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Disappointing Q1 results from market leaders Cisco and Polycom, coupled with a mellowed guidance for Q2, do not bode well for the videoconferencing markets. Revenues nose-dived in Q1 raising the big question - can videoconferencing continue the phenomenal climb it has seen over the last several quarters? Our recent research indicates that 2011 was...
Interop 2012: Networking Still Matters
- 17 May 2012 08:00
- by Michael Brandenburg
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Sometimes it takes a fire hose event like a trade show to remind those of us that follow the UC&C space where all of these wonderful productivity tools (VoIP, video and web conferencing) live: the enterprise network. All of those rich media streams of audio, video, and data content ride along the same network that carries everything else that keeps...
Unified Communications and Green Practices Go Hand-In-Hand
- 24 Apr 2012 13:07
- by Rob Arnold
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As a Unified Communications (UC) Industry Analyst and full-time teleworker, I don’t know how I let National Telework Week slip by last month without blogging about it. Maybe it’s because 2012 was merely the second year that National Telework Week was observed. But most likely it’s because teleworking is a routine practice for me. Still, teleworking...
Enterprise Connect 2012 Revisited
- 30 Mar 2012 13:09
- by Rob Arnold
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Now that Enterprise Connect has come and gone, I’m comparing notes with other attendees and fielding inquiries from colleagues and clients alike about my thoughts on the UC market’s biggest showcase event. A couple of years ago, the then-called VoiceCon event was aptly renamed Enterprise Connect as it became obvious that the enterprise communica...
Consumer-Grade Stops Being a Bad Word for the Enterprise
- 29 Mar 2012 12:50
- by Michael Brandenburg
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In a recent conversation with Alcatel-Lucent about their new OpenTouch Conversation app for the iPad, a simple comment was made in passing that has stuck with me for the last several days. The suggestion was made that the iPad was the right platform for their application, providing a “consumer-quality user experience, rather than the typical enterp...
Tablet Retrospective
- 19 Mar 2012 12:48
- by Francisco Rizzo
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Last Friday the iPad 3 was made commercially available to the world and it is incredible to think that just 24 months ago the original iPad first appeared. One could say that the tablet gold rush is a contemporary phenomenon; however, the tablet—as we know it today—is the result of countless prototypes and commercial blunders of more primitive tech...
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