Latest posts
Aastra Bets on Hosted Communications for Future Growth
- 14 May 2013 16:09
- by Elka Popova
- 0 comments (Add comment)
Aastra hosted its annual Aastra Analyst Conference last week (May 8 through May 10) which provided analysts with an update on the vendor’s portfolio roadmap and strategy for the global communications market. Not surprising, its research and development (R&D) efforts are focused on mobility, video, cloud/hosted, and social media for the contact cent...
Frustrated with Web Conferences? See these Considerations for Effective Online Meetings
- 03 May 2013 15:58
- by Rob Arnold
- 1 comment
In my job I attend a number of Web conferences each week with different groups of people and using a variety of different conferencing platforms. Quite often valuable time is wasted as the organizer, host or presenter is disorganized or struggles to invoke the appropriate features at the right time. According to a recent Frost & Sullivan decision...
Is Cloud UCC Ready for Prime Time?
- 28 Mar 2013 08:12
- by Elka Popova
- 0 comments (Add comment)
It’s been a week since I came back from Enterprise Connect in Orlando and I finally found the time to sit down and share my thoughts on some of the key announcements made at the event. Better late than never, right? I may be biased because of my personal interest in cloud/hosted communications, but it seemed that there was a lot of buzz around clo...
How Telecom Vendors Can Stay Relevant in a Changing Communications World
- 24 Mar 2013 10:09
- by Melanie Turek
- 0 comments (Add comment)
In what has become a fun annual event, I participated in the Locknote session at Enterprise Connect this week, and while several key topics were discussed, my favorite question was “Who are the winners and losers?” Everyone answered it a little differently, of course, but in my view, the clear winner at EC and going forward are the end users—you an...
Cloud UC with an Avaya Flavor
- 18 Mar 2013 20:41
- by Elka Popova
- 0 comments (Add comment)
Today, March 18th, 2013, at Enterprise Connect, Avaya introduced several new offerings as part of its Avaya Collaborative Cloud portfolio. The announcements included cloud video conferencing, a managed private contact center solution, and a cloud unified communications (UC) and customer experience solution. In this article I’d like to provide my pe...
Lync Conference 2013 - One Analyst's Key Takeaways Spelled Out
- 25 Feb 2013 12:13
- by Rob Arnold
- 0 comments (Add comment)
This week Microsoft held Lync Conference 2013, its first ever conference dedicated to Lync. It was a forum for Microsoft to showcase Lync successes to date and to lay out some future initiatives. Already a lot has been Tweeted and blogged about the event. Because my 18-month old daughter has me thinking from new perspectives, I decided to blog my ...
Social Media Analytics: Big Data, Big Voices, and Big Brother?
- 15 Feb 2013 16:17
- by Michael Brandenburg
- 0 comments (Add comment)
In my research around the convergence of social media and Big Data techniques that defines social media analytics, I initially deemed this notion of social media data mining both “amazing and frightening”. The amount and types of actionable information that could be divined from social media are actually quite staggering and can serve more than ju...
Who is Doing What in UC Server Virtualization: Cutting through the Hype
- 15 Feb 2013 13:17
- by Rob Arnold
- 0 comments (Add comment)
The virtualization hype-cycle in enterprise UCC markets is nearing a climax. In the realm of UCC, the use of virtualization technologies aims to reduce the costs associated with hardware and to unlock operational efficiencies enabled by the centralized command, control and resource optimization of cloud computing. From a high-level, server virt...
The Decline of Voicemail and the Changing Rules of Communications Etiquette
- 06 Feb 2013 10:23
- by Michael Brandenburg
- 0 comments (Add comment)
If there was one general theme that presided over my recent research on the voice and unified messaging market, it was that while voicemail usage has been fading over the years, there is still a requirement by most businesses to have a voicemail box associated with every user. In trying to understand the decline, conventional wisdom suggests that o...
Truly Unified Communications and Collaboration Technologies Still Not Mainstream
- 05 Feb 2013 16:55
- by Melanie Turek
- 0 comments (Add comment)
According to Frost & Sullivan’s 2012 IT Decision Makers’ View of the Enterprise Communications Evolution survey, awareness and usage of various communications and collaboration tools is increasing. The C-level executives who participated in the survey report the highest level of awareness and usage for instant messaging and conferencing (including ...
Vidtel Brings Video Closer to the Mass Market with WebRTC Support
- 30 Jan 2013 12:17
- by Elka Popova
- 0 comments (Add comment)
Today, Vidtel, an innovative cloud video telephony and video conferencing provider, announced interoperability of its MeetMe and Gateway services with WebRTC video endpoints. This announcement is significant both for the entrepreneurial provider and the industry as a whole. Vidtel can now serve a new customer segment that is bound to grow exponenti...
Emerging Trends in Web and Video Conferencing - What's in Store for 2013 and Beyond
- 14 Jan 2013 13:07
- by Roopam Jain
- 1 comment
2012 saw another solid year of growth for web and video conferencing among businesses. User demand is growing at a strong pace indicating that web and video meetings are going mainstream. In a recent Frost & Sullivan survey of C-level executives in North America, web and video conferencing ranked high among key enterprise communication application...
Tools
Blog Archive
- April 2013
- March 2013 (3)
- Febuary 2013 (5)
- January 2013 (4)
- December 2012 (2)
- November 2012 (1)
- October 2012 (4)
- September 2012
- August 2012
- July 2012 (1)
- June 2012
- May 2012 (3)
Help Desk
For more information and general enquiries, contact Frost & Sullivan near you.
Select a location near you..