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The World Is Changing—Are Your Communications Ready for BYOD?
- 11 Jun 2013 10:42
- by Melanie Turek
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Think about this: A recent Frost & Sullivan survey of more than 250 C-level executives revealed that in the vast majority of their organizations, employees routinely use mobile phones to conduct business—and, more importantly, for two-thirds of those users, a mobile device is their telephony end point of choice. Even when employees are working in t...
Does UCC Need a Social Facelift?
- 28 May 2013 12:49
- by Elka Popova
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Social networks and social media have rapidly become a key element of our daily interactions with family, friends, and business associates. Capitalizing on the ubiquity and improving quality of the public Internet, growing computer and Internet literacy among younger generations, and demand for maintaining relationships in an increasingly dynamic s...
Aastra Bets on Hosted Communications for Future Growth
- 14 May 2013 16:09
- by Elka Popova
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Aastra hosted its annual Aastra Analyst Conference last week (May 8 through May 10) which provided analysts with an update on the vendor’s portfolio roadmap and strategy for the global communications market. Not surprising, its research and development (R&D) efforts are focused on mobility, video, cloud/hosted, and social media for the contact cent...
Frustrated with Web Conferences? See these Considerations for Effective Online Meetings
- 03 May 2013 15:58
- by Rob Arnold
- 1 comment
In my job I attend a number of Web conferences each week with different groups of people and using a variety of different conferencing platforms. Quite often valuable time is wasted as the organizer, host or presenter is disorganized or struggles to invoke the appropriate features at the right time. According to a recent Frost & Sullivan decision...
Is Cloud UCC Ready for Prime Time?
- 28 Mar 2013 08:12
- by Elka Popova
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It’s been a week since I came back from Enterprise Connect in Orlando and I finally found the time to sit down and share my thoughts on some of the key announcements made at the event. Better late than never, right? I may be biased because of my personal interest in cloud/hosted communications, but it seemed that there was a lot of buzz around clo...
How Telecom Vendors Can Stay Relevant in a Changing Communications World
- 24 Mar 2013 10:09
- by Melanie Turek
- 0 comments (Add comment)
In what has become a fun annual event, I participated in the Locknote session at Enterprise Connect this week, and while several key topics were discussed, my favorite question was “Who are the winners and losers?” Everyone answered it a little differently, of course, but in my view, the clear winner at EC and going forward are the end users—you an...
Cloud UC with an Avaya Flavor
- 18 Mar 2013 20:41
- by Elka Popova
- 0 comments (Add comment)
Today, March 18th, 2013, at Enterprise Connect, Avaya introduced several new offerings as part of its Avaya Collaborative Cloud portfolio. The announcements included cloud video conferencing, a managed private contact center solution, and a cloud unified communications (UC) and customer experience solution. In this article I’d like to provide my pe...
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