Panel of Experts


Dorman Followwill, Partner, Global VP, Healthcare & Life Sciences, Frost & Sullivan

Mr. Followwill has 20 years of experience, both in the business sector and as a manager in non-profit organizations. He began his consulting career as a management consultant with Marakon Associates in San Francisco. While there, his primary engagements were to manage the development of a profitability reporting system for a multi-billion dollar savings institution, to conduct an acquisitions analysis for a commercial construction firm, and to perform various other product and market evaluations. Dorman has worked for Frost & Sullivan for over 8 years, having overseen the consulting enterprise in its early stages of development, as well as managing the healthcare business unit worldwide. Dorman has managed a wide variety of consulting engagements, including strategic analyses for IBM Life Sciences, 3M, J&J, Bayer (Diagnostics and Biologicals), Hewlett Packard, Cisco Systems, Chiron, Agilent, Smith & Nephew, Baxter Healthcare, GlaxoSmithKline, Kimberly-Clark, Novo Nordisk, Amersham Biosciences, Thermo Electron, Kodak, Philips, St. Jude, GE Healthcare, and many others.



Mark Hastings, Senior Manager, Sales Information, Solvay Pharmaceuticals, Inc., a leading global provider of human therapeutics based on advances in cellular and molecular biology

Mark Hastings is the senior manager of Sales Information for Solvay Pharmaceuticals. In this role, Mark has responsibility for information, systems, and analysis that directly support sales and marketing. He has led initiatives focused on business process improvement, data warehousing, reporting and analytics, and customer relationship management.

Mark has more than 12 years of pharmaceutical industry experience in sales, market research, business analysis, and sales operations. Prior to joining Solvay Pharmaceuticals, Mark held sales and market research positions with Wyeth Pharmaceuticals.

Mark holds a bachelor's degree in natural sciences from New College of Florida.



Kim Ramko, Partner, CRM, Unisys, a services-led, technology-enabled provider of business solutions

Kim Ramko joined Unisys in December 2002 as a partner in the North America CRM practice with responsibility for client delivery of CRM/BI solutions for the Life Sciences Industry – role has been expanded to include BI globally.

Over 15 years of experience (prior role was Partner with BearingPoint, formerly KPMG Consulting) managing information technology projects and specializing in SFA/Business Intelligence solutions, application development, business process improvement for sales/marketing operations, and IT strategies. Specific industry experience includes pharmaceutical, medical device and diagnostics, life and health insurance, and consumer goods.


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