In today’s increasingly competitive environment, customer loyalty and satisfaction are critical to success. Proactively contacting customers with useful service information or personalized sales offers is generally viewed by customers as positive and brand reinforcing. These positive effects contribute to customer loyalty and increased purchases over time.   Join Frost & Sullivan, Synergy Solutions and Siemens Enterprise Communications as they walk you through the secrets that many leading companies are discovering about the strategic business value of proactive customer care.  Learn how you can implement a solution that builds customer loyalty and makes your customers feel valued.   During this complimentary live eBroadcast, we’ll explore: How proactive customer contact can help reduce customer service costs and increase revenue How Synergy Solutions are redefining the total customer experience Effective strategies for implementing proactive customer care Click here to register and listen to our panel of experts discuss the real-world benefits of proactive customer care and how to successfully implement a world class solution. Joe Outlaw Principal Analyst, Contact Center Group Frost & Sullivan Lynne B. Jacoby Vice President of Healthcare Solutions Synergy Solutions, Inc. George Despinic Global Contact Center Marketing Manager Siemens Enterprise Communications