Today’s savvy consumers aren’t impressed with typical customer service interactions. From social media to live chat, they demand superior communication in the channel, manner and time that is convenient to them. Creating great experiences means delivering strong customer interactions anytime, anywhere and leveraging the cloud allows businesses to be agile, consistent and always-on.

Click here to register

Join Frost & Sullivan and Genesys for an hour of valuable contact center and customer experience best practice must-haves and learn about:

  • The holistic view of the customer journey and what that means for your brand
  • Keeping customers engaged by streamlining and continuing the conversation
  • Balancing limited budgets and resources while maximizing the customer experience
  • The emergence of the cloud contact center market and associated benefits

Click here to register, listen in on the experiences of others, participate in a live Q&A, and walk away with actionable strategies for your own organization.

Don't miss out - register today!
 

 
 



As our appreciation to you joining us, one lucky winner on the live eBroadcast will receive a Jawbone Jambox. Registrants will also be eligible to receive a $250 credit voucher* toward any one of our upcoming Executive MindXchange events.

* $250 Credit Voucher must be redeemed and allocated no later than October 31, 2014.

Remy Claret
Product Marketing Director
Genesys
   

Nancy Jamison
Principal Analyst, Customer Contact
Frost & Sullivan

 
 
     
  
 
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