The health care payor landscape has never been static, but the current pace of change is staggering, even for this dynamic environment.  Payors confronted with changes in regulations, increasing concerns about the mounting cost of health care, and the increasing consolidation within the industry are now also facing a new issue of rising importance: Consumer directed health plans.

Consumerism, once a trendy buzzword associated with retail products and services, is now hitting the health care field, with consumer-directed health plans a rapidly growing market.  Members are more demanding in their needs for information, and more empowered in their decision-making with regard to health care choices. Adapting to the changing environment of member management may be the deciding factor in determining winners and losers in this market.

• How are health plans, known for building relations with their members’ employers rather than with the members themselves, adapting to these changes?
• What demands are being placed upon payors by their members, and how are they meeting them?
• How is Consumer Directed Health Plans (CDHP) changing the competitive landscape for payors?  
• What competitive advantages can be gained by reacting to the CDHP trend and changing the approach to member management?
• How can payors navigate the dynamic consumer-centric environment and master member management?
  

Click here to Register and join Frost & Sullivan and leading industry experts as we take a deeper look at the emerging trends and explore some of the currently available options for member management.  Share and exchange your experience and viewpoints with our panel of experts during our live interactive Q&A following the presentation.

Greg Caressi Vice President of the Healthcare & Life Sciences Frost & Sullivan In his ten years at Frost & Sullivan, Mr. Caressi has served in executive management roles covering the range of professional services under the Frost & Sullivan umbrella: subscription services, consulting projects, and sales and business development teams...       Christine Kowalczyk Vice President, Healthcare Convergys Corporation         Ryan Pellet Vice President of Global Consulting Services, Convergys Corporation Pellet earned his bachelor’s degrees in Marketing, Finance and International Business from the University of Colorado at Boulder...