|IN THIS SECTION|
|About eBroadcasts||Speaking Opportunities|
|Attending an eBroadcast||eBroadcast Media Partners|
|Sponsoring an eBroadcast||eBroadcast Demonstration|
|eBroadcast OnDemand||Executive Summaries|
Generation Now –Pervasive Content Collaboration: Leveraging Cloud with ECM
Mobile devices and tablets have quickly become the primary means by which we conduct business and collaborate on content
Oct 7 2014 |
The Power of Retention: Maximizing Value in Centers of Excellence
High employee turnover in contact centers has almost become an acceptable practice, but companies that disregard high attrition pay heavily for it.
Oct 9 2014 |
Transforming Wellness Programs: Leveraging Mobile Technology Adoption to Drive Engagement and Outcomes
Employers, Insurers, and HealthCare Providers are implementing wellness programs to improve the health and wellness of their employees, members and patients, and to reduce healthcare costs.
Oct 23 2014 |
When Customers Call...and They Will: Is Your IVR Ready to Greet Them?
IVR has been around since the mid-80’s greeting callers and offloading the contact center, and allowing customers to self-serve 24 hours a day
Oct 29 2014 |