Application:   e-broadcast:  Internet based web cast covering the toughest  market and technical issues facing the industry

Ask the Thought Leader Webcast: Building a Customer-Centric Business Model 
During the "Ask the Thought Leader" webcast, the Growth Team MembershipTM research team presents a Best Practice Guidebook
Feb 23 2010 |
 Application:   e-broadcast:  Internet based web cast covering the toughest  market and technical issues facing the industry

Customer Contact Crossroads: Invest in New or Extend Existing IVR and CTI Technologies? 
Contact center managers face many challenges
Feb 25 2010 |
 Event

SCIP 2010 Washington, D.C.  
2010 International Annual Conference & Exhibition
Mar 9-12 2010 | Marriott Wardman Park Hotel, Washington, D.C.
 Event

15th Annual Medical Devices 2010: A Frost & Sullivan Executive MindXchange 
Business Excellence in a New Industry Era
Mar 14-16 2010 | Hyatt at Fisherman's Wharf, San Francisco, CA
 Event

4th Annual OSS BSS Asia Pacific Summit 
A Frost & Sullivan Executive MindXchange
Mar 24-25 2010 | Singapore
 Application:   e-broadcast:  Internet based web cast covering the toughest  market and technical issues facing the industry

Customer Experience Management: Making Every Interaction Count 
We expect a lot from our customer service representatives and agents every day.
Mar 24 2010 |
 Application:   e-broadcast:  Internet based web cast covering the toughest  market and technical issues facing the industry

Winning With Empowered Customers: How Contact Centers Must Adapt for Cross-Channel Service 
Empowered customers: Growth of self-service activity and self-service channels
Apr 6 2010 |
 Event

6th Annual Customer Contact 2010, East: A Frost & Sullivan Executive MindXchange 
Smart Strategies for Customer Profitability
Apr 18-21 2010 | Marco Island Marriott Beach Resort,Golf Club & Spa, Marco Island, FL
 Event

Thailand Telecoms International Summit 
A Frost & Sullivan Executive MindXchange “Broadband priorities for increased national ICT competitiveness”
Apr 27 2010 | Bangkok
 Event

Customer Contact Thailand 
A Frost & Sullivan Executive MindXchange “Next Generation Customer Contact – Driving Customer Experience through New Strategies, Technologies & Processes”
Apr 28 2010 | Bangkok
 Event

11th Annual MARKETING WORLD 2010: A Frost & Sullivan Executive MindXchange Series 
Smart Strategies for Moving Forward in the New Economy
May 3 2010 | San Francisco, CA
 Event

11th Annual SALES NOW 2010: A Frost & Sullivan Executive MindXchange 
Proven Strategies and Take-Aways for Immediate Impact
May 4 2010 | San Francisco, CA
 Event

Mobile Broadband 2010 
A Frost & Sullivan Executive MindXchange “Revolution to Evolution”
May 11 2010 | Kuala Lumpur
 Event

Customer Contact Malaysia 
A Frost & Sullivan Executive MindXchange “Next Generation Customer Contact – Driving Customer Experience through New Strategies, Technologies & Processes”
May 12 2010 | Kuala Lumpur
 Event

Green Building Malaysia 2010 
A Frost & Sullivan Executive MindXchange
May 25 2010 | Kuala Lumpur
 Event

Global Innovations in New Product Development 2010 
Visionaries, Innovators, and Technologists
Jun 6-8 2010 | Disney Grand Californian Hotel & Spa, Anaheim, CA
 Application:   e-broadcast:  Internet based web cast covering the toughest  market and technical issues facing the industry

Wireless Technology in the M2M World: The Road Ahead 
There are several billion devices that have the potential to be connected using wireless networks
Jun 10 2010 |
 Event

2010 Frost & Sullivan Asia Pacific ICT Awards 
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Jun 10 2010 | Kuala Lumpur
 Event

TechStrategies Singapore 
A Frost & Sullivan Executive MindXchange
Jul 14 2010 | Singapore
 Event

Customer Contact Vietnam 2010 
A Frost & Sullivan Executive MindXchange “Next Generation Customer Contact – Driving Customer Experience through New Strategies, Technologies & Processes”
Aug 25 2010 | Hanoi
 Event

GIL 2010: Silicon Valley, Growth, Innovation and Leadership 2010:  
The Global Community of Growth, Innovation and Leadership
Sep 12-14 2010 | California, North America
 Event

5th Annual Customer Contact Asia Pacific 
A Frost & Sullivan Executive MindXchange “Next Generation Customer Contact – Driving Customer Experience through New Strategies, Technologies & Processes”
Sep 22-23 2010 | Manila
 Event

6th Annual Customer Contact 2010 West 
Delivering Customer Innovation for Competitive Advantage in a New Economy
Oct 17-20 2010 | West Coast Locale
 Event

11th Annual MARKETING WORLD 2010: A Frost & Sullivan Executive MindXchange Series 
Smart Strategies to Survive and Prosper in Today’s Economy
Nov 2 2010 | Chicago, IL
 Event

11th Annual SALES NOW 2010: A Frost & Sullivan Executive MindXchange 
Integrating Sales for Customer Value-Driven Revenue Growth
Nov 3 2010 | chicago
 Event

4th Annual Customer Contact 2010, Europe: A Frost & Sullivan Executive MindXchange 
Proven Methods for Providing Excellence in Global Customer Contact
Nov 7-9 2010 | Europe Locale*
 Event

Customer Contact Indonesia 
A Frost & Sullivan Executive MindXchange “Next Generation Customer Contact – Driving Customer Experience through New Strategies, Technologies & Processes”
Nov 10 2010 | Jakarta
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