Frost & Sullivan Research Service   Published: 31 Mar 2017
Reducing Business Process Friction: Assessing Customer Value in terms of Process Efficiency
  SERVICE HOMEPAGE
FURTHER INFORMATION
  Table Of Contents
  1 | REDUCING BUSINESS PROCESS FRICTION: ASSESSING CUSTOMER VALUE IN TERMS OF PROCESS EFFICIENCY
   SPIE 2017 #11 - March 31/2017
      1. Introduction
      2. Defining Process Friction
      3. Reducing Friction: Two Examples
      4. The Implications of Friction
      5. Stratecast - The Last Word
      6. About Stratecast
      7. About Frost & Sullivan

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