Frost & Sullivan Research Service   Published: 1 Sep 2017
Digital Customer Centricity Depends on a Unified User Identity: Capping Installed Systems is the Surest Way to Deliver Digital Services
  SERVICE HOMEPAGE
FURTHER INFORMATION
  Table Of Contents
  1 | DIGITAL CUSTOMER CENTRICITY DEPENDS ON A UNIFIED USER IDENTITY: CAPPING INSTALLED SYSTEMS IS THE SUREST WAY TO DELIVER DIGITAL SERVICES
   SPIE 2017 #31 - September 1/2017
      1. Introduction
      2. The Need for User-Level Engagement
      3. Digital Identity: The Basis for User Engagement
      4. The Digital Services Imperative: Innovate Above Monolithic Systems
      5. Value Creation in Digital Identity
      6. User Lifecycle Management
      7. Stratecast - The Last Word
      8. About ODAM
      9. About Stratecast
      10. About Frost & Sullivan

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