Subscription Overview


The enterprise communications segment has been identified as one of the pillars of recovery during turbulent times for the overall telecommunications industry. While it never received the attention, or the "hockey stick" forecasts of the optical or wireless telecom sectors, the need for enterprise applications has perhaps been one of the steadiest. The major replacement wave for enterprise equipment that took place prior to Y2K means there will be a significant opportunity for industry participants to capitalize on the next upgrade cycle within the next two to three years. Technologies such as communication systems (Key telephone systems/Private branch exchanges and their terminals), infrastructure (premises wiring), and their related applications (messaging, contact center, interactive voice response, speech processing) are all poised to benefit from the shift toward next-generation solutions.

A major catalyst for growth in enterprise communications is the emerging migration from time division multiplexing (circuit switched) to Internet Protocol (packet switched) solutions. The majority of global enterprises consider voice over IP as the next-generation solution for their business. Customers are looking at these solutions as key enablers to achieve savings, revenue generation, and business innovation - factors that will allow their businesses to gain a competitive edge.

The Communications Applications subscription empowers vendors, service providers, value-added resellers, system integrators, and end customers to make well-informed decisions to capitalize on existing opportunities in the market. Frost & Sullivan identifies trends, key competitive differentiators, and crucial success factors while providing growth strategies for high-potential segments. Our information is kept current through revisions and constant contact with industry participants, to provide clients with up-to-date trends, insights, and market measurements of the North American and world communications markets. This subscription is delivered electronically via a user-controlled web interface. The various deliverables for this subscription will be distributed each quarter throughout 2003. For delivery dates and titles please click here.

What We Offer in this Subscription

The Communications Applications subscription provides installment deliverables covering select regional and technology markets. Deliverables cover qualitative and quantitative information about the market, including detailed discussion on the following pertinent topics:

  • Market size and forecast growth
  • Competitive benchmarking of major participants
  • Drivers and restraints of the market
  • Market trends by technology, end user, distribution channel, and vertical markets
  • Pricing strategy and analysis
  • Distribution strategy and analysis
  • Vertical market strategy and analysis

Markets Covered in this Subscription

  • PBX and Key Systems
  • Enterprise IP Telephony
  • Unified Communications
  • Speech Technologies
  • Premises Wiring
  • Enhanced Services Platforms

Global Coverage

This subscription is focused on the World Communications Applications markets. However, some sectors cover only the U.S. Market (i.e., Premises Wiring, Unified Messaging, Speech Technologies)



Search our research by date, market, technology, region or keywords
Discover how we can help your business
Learn how we can provide data and insight for your specific requirements
For general assistance and enquiries:
+27 21 680 3260

Asia Pacific:
+65 68900999

+44 (0)20 8996 8500


Latin America:
+54 11 4777 1550

Middle East & North Africa:

North America:

South Asia:
+91 (0) 22 6160 6666

For a full list of our offices click here
Sitemap | Disclaimer | Privacy
© Frost & Sullivan