| ||Delivering the Experience Your Customers Expect |
Full Event Access
When you attend a Customer Contact Executive MindXchange, you will experience the most dynamic and invigorating event of your professional career, delivering some of the industry's best takeaways, networking opportunities, and invaluable new contacts to nurture. Choose from various career tracks, focusing on your top concerns and challenges, such as; strategy, customer/agent engagement, social/mobile customer care horizons, and more.
|Frost & Sullivan's White papers and Industry Articles: |
A Tool to Guide You
Access to dozens of customer industry articles and white papers that will help guide and educate you in your career track. This includes analyses such as premise vs. hosted contact center cost of ownership, best practices for agent life cycle management and tips on transforming the contact center into an "Interaction Center." It is your one-stop shop for the industries most relevant, and forward thinking tools to help you solve problems and make important decisions.
Frost & Sullivan’s Customer Contact eBulletins:
A Tool to help Develop Your Career
Upon registration to our Executive MindXchange, you will be added to our subscription list, and will immediately begin receiving Frost & Sullivan’s quarterly eBulletins, tailored to your career track.
Frost & Sullivan's complimentary career eBulletins are a valuable career development tool aimed at supporting each career track with best-practice insights, relevant events, thought leadership, and exposure to other leaders across a diverse collection of industries and markets. Tailored for this unique, multi-disciplinary readership, Frost & Sullivan's Career eBulletins are designed to keep you connected to the larger conversation and the latest developments in your field.
Live & On Demand eBroadcasts
Frost & Sullivan’s Pre-event Customer Contact eBroadcasts:
A Cutting-Edge Interactive Solution
The Frost & Sullivan live webinbars, known as eBroadcasts, deliver cutting edge, business strategies, and solutions through 60-minute interactive online programs, delivered to your very own computer.
Upon event registration, you will receive a complimentary registration code, enabling you to immediately register to participate in our pre-event, live eBroadcasts, and to send us initial questions that you would like us to answer at the eBroadcast. These topic-specific, pre-event seminars are packed with information and insights needed to prime you for the event, as well as, to address real-world business needs.
Frost & Sullivan, alongside our principal analysts, identifies and collaborates with individuals that we have identified as pioneers and experts within their respective fields to produce and deliver critical and time-sensitive industry trends, benchmarks, and developments needed in order to effectively grow your business and maintain your competitive advantage.
In addition, gain complete access to our library of complimentary previous customer contact focused eBroadcasts. Simply, select your industry to view a global list of relevant eBroadcasts.
Customer Contact LinkedIn Community
More networking and relationship building!
Linkedin Networking Pass
When you register for a Frost & Sullivan MindXchange, you will be invited to become a member of Frost & Sullivan’s exclusive Customer Contact LinkedIn Community. This community membership is available only to current and past event participants, and centers around your specific career track.
The Frost & Sullivan LinkedIn community affords you post-event collaboration with customer contact executives, on-going relationships, on-the-spot answers to your pressing questions from expert colleagues, brainstorming sessions with peers, discussions, Q&A’s, validation for your solutions, a one-on-one mentorship program, and so much more!
Frost & Sullivan’s Custom Team Training Workshops:
A full-day program, customized exclusively for your company
Frost & Sullivan is offering you the exclusive opportunity to have your very own team training day, immediately following the event. As an added-value, event registrants receive preferred-pricing for this one-of-a-kind custom team training.
Frost & Sullivan will assign a seasoned trainer to design and facilitate a full-day program, customized exclusively for your company and team’s needs and goals.
The benefits are endless:
- Practical: “Hands-on” workshops with key take-aways
- Seasoned trainers: Experts in your workshop of choice
- Turn-key: All meals, venue, and on-site management
- Convenience: No need to move around; already in the right place
- Savings: Full access to event program + team training day = great value
- Customized: Personal challenges and goals addressed
- Much, much more!
You can either select from one of our pre-designed, “hands-on” workshop focuses, and we will customize it to your team’s personal challenges and goals, or we can create a custom program from scratch with your topic of choice.
To learn more about our custom team training or to hear about our pre-designed workshop focuses, call us at: 516-255-3812 or email: email@example.com
Presentation Portfolio Access
|Exclusive Presentation Portfolio Access |
Top-value Powerpoint Presentations
Upon attending the Executive MindXchange, you will benefit from exclusive access to our Customer Contact Power point presentation portfolio; a wealth of insightful thought leadership and best practices from our array of powerful speakers throughout the years. While you are attending the current year's event, its as though you have attended in previous years as well, with the wealth of information that you will now have access to through this top-value Power Point presentation portfolio.
Executive MindXchange Chronicles
|Executive MindXchange Chronicles |
A Real Golden Nugget that Continues to ADD Value Post - Event
Get your hands on the Executive Chronicles; benefit from a thorough and focused note-packet of the Frost & Sullivan Executive MindXchange. These collections, prepared by your peers, ensure you don't miss out on any of the sessions that run concurrently with those that you selected. Event participants will receive a savings of more than 50% for these packets of invaluable information, created exclusively for your company and team’s convenience.