The Complete Experience




What Your Participation Package Includes:

  1. Full Event Access
  2. Pre-event eBroadcasts
  3. Industry articles and White papers
  4. Quarterly Customer Contact eBulletinSubscription
  5. OnDemand Customer Contact eBroadcasts
  6. Linkedin Networking Pass
  7. Exclusive Presentation Portfolio Access
  8. Shape the Agenda

Full Event Access

Delivering the Experience Your Customers Expect
Full Event Access

When you attend a Customer Contact Executive MindXchange, you will experience the most dynamic and invigorating event of your professional career, delivering some of the industry's best takeaways, networking opportunities, and invaluable new contacts to nurture. Choose from various career tracks, focusing on your top concerns and challenges, such as; strategy, customer/agent engagement, social/mobile customer care horizons, and more.

Customer Contact LinkedIn Community

More networking and relationship building!
Linkedin Networking Pass

When you register for a Frost & Sullivan MindXchange, you will be invited to become a member of Frost & Sullivan’s exclusive Customer Contact LinkedIn Community. This community membership is available only to current and past event participants, and centers around your specific career track.

The Frost & Sullivan LinkedIn community affords you post-event collaboration with customer contact executives, on-going relationships, on-the-spot answers to your pressing questions from expert colleagues, brainstorming sessions with peers, discussions, Q&A’s, validation for your solutions, a one-on-one mentorship program, and so much more!

Frost & Sullivan Customer Contact Community


Complimentary
Live & On Demand eBroadcasts

Frost & Sullivan’s Live and OnDemand eBroadcasts:
A Cutting-Edge Interactive Solution

The Frost & Sullivan live eBroadcasts deliver cutting edge, business strategies, and solutions through 60-minute interactive online programs, delivered to your very own computer.

Upon event registration, you will receive a complimentary registration code, enabling you to immediately register to participate in our pre-event, live eBroadcasts, and to send us initial questions that you would like us to answer at the eBroadcast. These topic-specific, pre-event seminars are packed with information and insights needed to prime you for the event, as well as, to address real-world business needs.

Frost & Sullivan, alongside our principal analysts, identifies and collaborates with individuals that we have identified as pioneers and experts within their respective fields to produce and deliver critical and time-sensitive industry trends, benchmarks, and developments needed in order to effectively grow your business and maintain your competitive advantage.

In addition, gain complete access to our library of complimentary onDemand customer contact focused eBroadcasts. Simply, select your industry to view a global list of relevant eBroadcasts.


Complimentary
eBulletins

Frost & Sullivan’s Customer Contact eBulletins:
A Tool to help Develop Your Career

Upon registration to our Executive MindXchange, you will be added to our subscription list, and will immediately begin receiving Frost & Sullivan’s quarterly eBulletins, tailored to your career track.

Frost & Sullivan's complimentary career eBulletins are a valuable career development tool aimed at supporting each career track with best-practice insights, relevant events, thought leadership, and exposure to other leaders across a diverse collection of industries and markets. Tailored for this unique, multi-disciplinary readership, Frost & Sullivan's Career eBulletins are designed to keep you connected to the larger conversation and the latest developments in your field.


Whitepaper
Frost & Sullivan's White papers and Industry Articles:
A Tool to Guide You

Access to dozens of customer industry articles and white papers that will help guide and educate you in your career track. This includes analyses such as premise vs. hosted contact center cost of ownership, best practices for agent life cycle management and tips on transforming the contact center into an "Interaction Center." It is your one-stop shop for the industries most relevant, and forward thinking tools to help you solve problems and make important decisions.

Exclusive Presentation Portfolio Access
Exclusive Presentation Portfolio Access:
Top-Value PowerPoint Presentations

Upon attending the Executive MindXchange, you will benefit from exclusive access to our Customer Contact Power point  presentation portfolio; a wealth of insightful thought leadership and best practices from our array of powerful speakers throughout the years. While you are attending the current year's event, its as though you have attended in previous years as well, with the wealth of information that you will now have access to through this top-value Power Point presentation portfolio.

Shape the Agenda
Shape the Agenda
Your feedback is essential -- so we make it easy for you to share your thoughts with us! Simply click on any of the links below to send us your comments and suggestions. Thanks!

REGISTERED PARTICIPANTS: NOW is the time to tell us what you need to take-away from this event so we ensure we address your key challenges head on. Share your challenges, let us know what best practices you want to hear about, what industry leaders you want to hear from - you get out of this event what you put in to it and we value the Voice of Our Customer.

Click here to take survey

NON-REGISTERED PARTICIPANTS: Tell us the events and/or the compelling topics within an event you would like to see addressed. We welcome your input in developing future agendas, and any best-in-class speaker nominations (industry practitioners/key solution providers) you wish to provide.

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