This event is where you need to be to network with other contact center professionals in the trenches, and take away new ideas and innovative approaches for delivering customer excellence in today’s challenging economy. Customer satisfaction, retention, and loyalty are critical to survive and prosper in the current economic environment, and your contact center is the front line driver. You must deliver superior customer care despite your struggle with constrained resources.

Our Executive MindXchange is unlike anything you have experienced and is distinctly unique in its interaction - you do not simply attend, you are integral participants in the event. Powerhouse speakers will be sharing their insight and experience, 10 interactive sessions enable incredibly candid and in-depth discussion with fellow contact centre leaders, and nonstop networking activities combine to make this event a smart investment of your time and resources, with a guaranteed ROI.