Market Resources

CONTACT CENTER OUTSOURCING  
Sitel 24-7 Intouch Center Partners
Convergys EGS FirstSource
IBM iQor Knoah
Startek Stream Teleperformance
TeleTech Telus Telvista
West    
CRM APPLICATIONS  
ClickFox Oracle RightNow
Salesforce.com Upstream Works  
CUSTOMER CONTACT SYSTEMS  
Aspect Avaya Cisco
Genesys Siemens  
HOSTED/CLOUD SERVICES  
Angel AT&T Conversive
Echopass Five9 InContact
Interactions LivePerson SoundBite Communications
Verizon Business VoltDelta Voxeo
West Interactive  
PROFESSIONAL SERVICES  
Strategic Products and Services (SPS) Accenture Aon
IBM Mindshare Technologies  
WORKFORCE OPTIMIZATION  
Cicero Autonomy CallCopy
NICE Pipkins Verint Systems, Inc.

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