Social Media Analytics: Big Data, Big Voices, and Big Brother?

In my research around the convergence of social media and Big Data techniques that defines social media analytics, I initially deemed this notion of social media data mining both “amazing and frightening”. The amount and types of actionable information that could be divined from social media are actually quite staggering and can serve more than ju...

Analysis of the Global Enterprise Voice and Unified Messaging Market

The enterprise voice and unified messaging market is growing in terms of the number of user licenses shipped, but competition and vendor license bundles are impacting revenue growth. Voicemail usage is declining as users increasingly use instant messaging, e-mail, social media, and other tools to communicate. However, unified messaging is becoming a key element of broader UC deployments. Vendors and channel partners can use this analysis to identify growth opportunities and develop sustainable business strategies. The study discusses market drivers, restraints, and trends. It also provides market share analysis and competitor assessment. Finally, the study provides a market forecast in terms of users and revenue.

We are a software company now.

I have heard this statement made in one form or another by countless traditionally hardware-focused technology vendors over the years, most recently by the players in the unified communications market. It is a simple statement to make, but represents a significant challenge. The migration to a software-based existence has far reaching implications...

Interop 2012: Networking Still Matters

Sometimes it takes a fire hose event like a trade show to remind those of us that follow the UC&C space where all of these wonderful productivity tools (VoIP, video and web conferencing) live: the enterprise network. All of those rich media streams of audio, video, and data content ride along the same network that carries everything else that keeps...

Global Audio Conferencing Bridge Market

This strategic analysis is part of Frost & Sullivan’s continued coverage of the conferencing and collaboration marketplace. Frost & Sullivan identifies industry challenges, market drivers and restraints, and provides an in-depth perspective on competitive issues, revenue, market shares and key market trends in the global audio conferencing bridge market. This research service provides conferencing and collaboration vendors with market information and strategic insight to assist them with the unique challenges and opportunities of the audio conferencing bridge market.