Asia Pacific Analyst Briefing - Asia Pacific Contact Center Market - Unleashing the New Pillars of Opportunities and Growth

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Published: 5 Jul 2006

The Asia Pacific Contact Center Applications Market saw strong growth in 2005 over 2004. The market in Asia Pacific continues to grow strongly on the back of rising domestic demand for better customer service and the trend of outsourcing and off shoring to Asia Pacific. The Asia Pacific contact center applications market is expected to grow at a healthy rate from 2005 to 2012.

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