The Philippines Cloud Computing Services Market, Forecast to 2022

Disaster Recovery Solutions and Cloud-based Contact Centers to Drive Market Momentum
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Published: 10 Mar 2017

Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routing applications, but adopting other value-added applications such as recording, reporting, and analysis through the Software-as-a-Service (SaaS) model.

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