Japanese Contact Center Outsourcing Market 2006

The Asia Pacific region is diverse.Each market has a unique trend that is driving the phenomena of outsourcing. The outsourcing industry in these markets are at different stages of its growth. The low labour cost, increasing competition, globalization, increased IP adoption and improved network infrastructure, cultural and language proximity to the Western world, cultural similarities within Asia Pacific and increased focus on outsourcing and offshoring from Governments in Asia Pacific is driving this industry.