The State of Communications and Collaboration in the Enterprise—How Companies are Embracing Digital Transformation

An End User Perspective
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Published: 26 Aug 2016

This study is derived from a survey of IT decision makers in the United States (some with global reach) across multiple industries. It provides insightful information on what drives investment in unified communications, the IT-related challenges organizations face today, communications infrastructure trends, the impact IT has on the future of the workplace, and most importantly, plans for IT budgets. Technologies covered include smart phones, tablets, mobile apps, cloud computing, video, audio, and web conferencing, Internet protocol (IP) telephony, company and consumer social media, unified communications clients, and business grade and consumer softphones.

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