Leveraging Video Conferencing to Improve Business Processes

Key Verticals Can See Dramatic Benefits in Customer Service, Sales and Product Development
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Published: 22 Sep 2014

Companies are increasingly using video conferencing for more than just meetings and virtual collaboration. A large percentage of organizations in the U.S. and Europe report that they do not fully understand the value of advanced communications such as video conferencing. Companies that DO understand the value of advanced communications tools like video conferencing can see a clear competitive advantage over the next several years. This study identifies potential use cases for video conferencing usage in manufacturing, healthcare, financial services, education, and retail.



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