Growth Opportunities for Smart Citizen Services in eGovernment

Governments around the world are undergoing a digital transformation, although they are in various stages of implementation. The more innovative regions are creating smart cities where infrastructure, energy, transportation, and public safety are digitized to enhance efficiency and communication and improve the lives of their people and the economies of their communities. Today, the most commonly deployed IT tools focus on cyber security, back-office applications, and the most important of all, the experience of and the convenience for the citizen. mCommerce has become important to more than three-quarters of government agencies across the world.