An End User Perspective on Navigating Digital Transformation in Retail, Global, 2017
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Retail, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy. Frost & Sullivan aims to: • Understand the IT-related challenges organizations face today • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce • Assess the current and future use of business communications technologies • Evaluate factors that drive investments in communications technologies • Gauge IT and communications trends • Appraise available IT budgets
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Tools
Features of this research
SUBSCRIPTIONS
- Digital Transformation of Industries
- IT Services and Applications, Industry Research, Global
- Information & Communication Technology, Industry Research, Global
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