Social Media: The Opportunity of Asynchronous Communications

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Published: 6 Jun 2014

Asynchronous communications methods are, by and large, over-the-top (OTT) and are accessed through broadband connections. OTT service providers such as Google and Facebook have built substantial empires providing such services; but now consumers are looking for more complete OTT packages. It may be time to consider combining the new asynchronous approaches with the tried and true synchronous modality of two-way voice communications. Doing so, may represent a substantial new revenue opportunity for the OTT players.

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