European Hosted IP Telephony and UCaaS Market, Forecast to 2023

ISDN Decommissioning to Accelerate Cloud Communications Adoption
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Published: 1 Mar 2017

The European hosted Internet Protocol (IP) telephony and unified communications as a service (UCaaS) market continues on a strong growth trajectory that is creating value for businesses and growth opportunities for service providers. European telecom carrier initiatives to discontinue Integrated Services Digital Network (ISDN) services are driving carrier and customer migration to IP connectivity services as well as adoption of next-generation business communication solutions such as hosted private branch exchange (PBX) and UCaaS. Other growth drivers in this market include: increasing supply of compelling hosted IP telephony and UCaaS offerings, expanding feature sets, and growing acceptance of cloud communications among the reseller channel. This market study provides a detailed discussion of market drivers and restraints, user and revenue forecasts, market share analysis and competitor assessment. It also identifies key growth opportunities in the European hosted IP telephony and UCaaS market. This study can help technology vendors, service providers and resellers develop compelling UCaaS solutions portfolios and effective market strategies.

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