Hosted IP Telephony and Unified Communications Including Video Conferencing and Tele-presence in South Africa

Increasing Bandwidth Availability and Pay-as-you-go Infrastructure Purchasing Spur Investments
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Published: 22 Jan 2014

This research service is an analysis of the hosted IP telephony and unified communications (UC) market in South Africa. The study essentially takes a comprehensive assessment of market development for hosted/cloud-based UC and collaboration systems. While traditional, on-premise systems are maturing, having been in existence in South Africa for a number of years, hosted solutions were introduced recently with the increasing prominence of cloud computing. The study further examines the key market drivers and restraints, key trends, competitive environment, industry best practices, and the key ITC Mega Trends that will impact the market. The base year is 2012 and forecasts run through 2018.

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