OSS BSS Transformation in Asia Pacific

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Published: 7 Dec 2010

This study brings out the importance of transformation of OSS (Operations Support System) and BSS (Business Support Systems) for a sustainable growth in the market. The report discusses business drivers in detail that are steering the industry towards customer-centric control of service features. It brings out the burning need for transformation by service providers; which has been put together with the help of in-depth interviews conducted with top service providers in APAC to understand their drivers and need for transformation. It also covers some of their future initiatives, OSS BSS priorities of transformation and their expectations from the vendors.



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