Analysis of the North American Integrated Facility Management Market

Creating Efficiencies through Economies of Scope
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Published: 27 Nov 2013

Historically, facility management organizations supplied services in-house with minimal outside support. Now, companies seek to deploy additional resources to increase client value and focus on core competencies. This study covers firms in Canada and the US that offer 2 or more facilities management services under 1 contract. The research includes market drivers and restraints and segmentation by services provided and verticals served. The competitive analysis includes market and sub-market size and growth. The study period is 2009 to 2018, with a base year of 2012. Services provided include hard services (e.g., O&M), soft services (e.g., janitorial, security work), and value-added services (e.g., property management, IT/telecoms support).

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