Analysis of APAC UCaaS Market

This research study contains the analysis of Asia-Pacific UC as a service market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Four segments are covered in this study and they are hosted telephony, UC application, collaboration services, hosted contact center services. The study also attempts to forecast the market revenue for the next seven years. Key market participants and their respective market shares have been analyzed. Besides, detailed breakdown by region is also provided which includes ANZ, ASEAN, Greater China, Japan, and South Korea.
Published: 24 Sep 2013

Analysis of APAC UCaaS Market

Hybridization and Integration with Legacy Systems are the Key Drivers for UCaaS Adoption

This research study contains the analysis of Asia-Pacific UC as a service market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Four segments are covered in this study and they are hosted telephony, UC application, collaboration services, hosted contact center services. The study also attempts to forecast the market revenue for the next seven years.  Key market participants and their respective market shares have been analyzed. Besides, detailed breakdown by region is also provided which includes ANZ, ASEAN, Greater China, Japan, and South Korea.

Key Questions This Study Will Answer

  • What is the market stage in Asia-Pacific and how is the growth diversifying among various service segments?
  • Are the existing competitors structured correctly to meet customer needs? What is the strategic focus for local and global competitors, respectively?
  • How is the market evolving among the various emerging services segments such as enterprise mobility and video collaboration?
  • What are the key concerns of customers in Asia-Pacific regarding their adoption of UC as a service?
  • What are vendors, system integrators, and service providers doing to drive growth?
  • Are telecom operators, Internet service providers (ISP), and conferencing service providers (CSP) ready to go alone, or do they need partnerships to take their business to the next level?

Features of this Research

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