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ICT, Industry Research, Asia Pacific

This total service encompasses all of the research services completed by the Information & Communication Technologies Group. Frost & Sullivan offers total market subscriptions for each of the major industry sectors.

Title Published
The Philippines Contact Center Applications Market, 2015
Outsourcers Serving Global Organizations Led Market Growth
22 Feb 2017
New Zealand Contact Center Applications Market, 2015
The Focus on Resource Optimization and Customer Insights Became Mainstream
22 Feb 2017
Malaysia Contact Center Applications Market, 2015
Multiple Social Media Platforms were Evolving Rapidly
22 Feb 2017
Japan Contact Center Applications Market, 2015
Advanced Contact Center Applications Drove the Market Growth
22 Feb 2017
Indonesia Contact Center Applications Market, 2015
Digital Convenience has Created Opportunities for Multi-channel Customer Interaction
22 Feb 2017
India Contact Center Applications Market, 2015
The Adoption of Workforce Management (WFM) and Analytics Applications Continued to Grow
22 Feb 2017
Hong Kong Contact Center Applications Market, 2015
The Local Business Environment was Favorable for Sustainable Market Development
22 Feb 2017
China Contact Center Applications Market, 2015
Local Competition was Strong Across Different Application Segments
22 Feb 2017
Asia-Pacific Contact Center Applications Market, 2015
Growth Stumbles as Global Economic Uncertainty Prevails
22 Feb 2017
Australia Contact Center Applications Market, 2015
Adoption of Advanced Customer Contact Applications Continued
22 Feb 2017
APAC’s Transition to "Cashless Societies"
Mobile Payments is Key to a Successful Transition
22 Feb 2017
Assessment of the Asia-Pacific Contact Center Market
Upswing in the Domestic Markets Propels Future Growth
16 Feb 2017

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