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Information & Communication Technology, Industry Research, Global

This total service encompasses all of the research services completed by the Communication & IT Group. Frost & Sullivan offers total market subscriptions for each of the major industry sectors.

Title Published
Movers & Shakers Interview with John Graham-Cumming – CTO of Cloudflare 11 May 2018
Movers & Shakers Interview with Jean-Claude Broido – Vice President of IBM Security, Asia Pacific 11 May 2018
Movers & Shakers Interview with Darren Anstee – Chief Technology Officer, NETSCOUT Arbor 11 May 2018
Impact of Policies and Guidelines on the Cybersecurity Industry in Asia-Pacific, 2017
March 2018 Edition—Singapore and China
11 May 2018
Asia-Pacific Contact Center Applications Market, Forecast to 2023
Moderate Growth is Expected, as Investment Will Shift from Core Application Segments
09 May 2018
Vietnamese Contact Center Applications Market, Forecast to 2023
Still-developing IT Infrastructure Offers Plenty of Growth Opportunities
09 May 2018
Thai Contact Center Applications Market, Forecast to 2023
Uptake of Omnichannel Customer Interaction has Increased
09 May 2018
Taiwanese Contact Center Applications Market, Forecast to 2023
Price Sensitivity Remains Despite Overall Market Maturity
09 May 2018
South Korean Contact Center Applications Market, Forecast to 2023
Competition has Intensified
09 May 2018
Singaporean Contact Center Applications Market, Forecast to 2023
Adoption of WFM and Analytics Applications Will Bring Growth
09 May 2018
Philippine Contact Center Applications Market, Forecast to 2023
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
09 May 2018
New Zealand Contact Center Applications Market, Forecast to 2023
Focus on Resource Optimization and Customer Insights Became Mainstream
09 May 2018

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