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Information & Communication Technology, Industry Research, Global

This total service encompasses all of the research services completed by the Communication & IT Group. Frost & Sullivan offers total market subscriptions for each of the major industry sectors.

Title Published
Indian Contact Center Applications Market, Forecast to 2023
Adoption of WFM and Analytics Applications Continued Growing
09 May 2018
Hong Kong Contact Center Applications Market, Forecast to 2023
The Local Business Environment was Favorable to Market Development
09 May 2018
Chinese Contact Center Applications Market, Forecast to 2023
Local Competition was Strong Across Application Segments
09 May 2018
Australian Contact Center Applications Market, Forecast to 2023
The Market Will Continue Adopting Advanced Customer Contact Applications
09 May 2018
Movers & Shakers Interview with Don Tan – Regional Director at Pulse Secure LLC 04 May 2018
North America; Entrepreneurial Company of the Year Award - Social Media Management Platform 03 May 2018
North America; Customer Value Leadership Award - Self-Service eBilling for CSP Market 02 May 2018
Latin American Software- and Platform-as-a-Service Market, Forecast to 2022
Brazil and Mexico are Leading the Market, Forecast to Reach $6.19 Billion in 2022
02 May 2018
Latin America Outlook of the Information Technology Services Market, 2018
Adoption of New Technologies to Drive Innovation in Companies
27 Apr 2018
Europe; New Product Innovation Award – Deception - Based Cybersecurity for Healthcare & Life Sciences 25 Apr 2018
Capitalizing on Opportunities in the Global Contact Center Outsourcing Market with Digital Transformation, 2018 to 2020
Actionable Strategies and Tactics to Accelerate Growth in a Highly Competitive Global BPO Market
25 Apr 2018
Global; Customer Value Leadership Award - The IOT Solutions Industry 24 Apr 2018

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