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Information & Communication Technology, Industry Research, Global

This total service encompasses all of the research services completed by the Communication & IT Group. Frost & Sullivan offers total market subscriptions for each of the major industry sectors.

Title Published
Cloud Contact Center Buyers Guide, North America, 2018
Providers Look to Harness AI to Infuse Intelligence in the Customer Experience
02 Jul 2018
Global; Visionary Innovation Leadership Award - True Wireless Earbuds Industry 02 Jul 2018
Contact Center Systems Buyers Guide, North America, 2018
Consumer Preferences Drive Design and Innovation in Customer Care
29 Jun 2018
North America; Competitive Strategy Innovation and Leadership Award - Team Collaboration for Service-Oriented Verticals 29 Jun 2018
How to Become a Successful UCaaS Provider
Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market
29 Jun 2018
North America; Customer Value Leadership Award - ERP for Automotive Industry 27 Jun 2018
North America; Product Line Strategy Leadership Award - Data Availability Platforms 27 Jun 2018
4 Valuable Insights from the 14th Annual Customer Contact, East
This Frost & Sullivan Executive MindXchange provided insights on a variety of factors from new technologies to long-standing issues
26 Jun 2018
North America; Customer Value Leadership Award - Customer Management BPO Industry 25 Jun 2018
Future of Cashless Payments in Singapore 19 Jun 2018
North America; Visionary Innovation Leadership Award - The IoT Cybersecurity Industry 19 Jun 2018
North America; Customer Value Leadership Award - The Enterprise Mobility Management (EMM) Industry 18 Jun 2018

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