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Information & Communication Technology, Industry Research, Global

This total service encompasses all of the research services completed by the Communication & IT Group. Frost & Sullivan offers total market subscriptions for each of the major industry sectors.

Title Published
Malaysian Contact Center Applications Market, Forecast to 2023
The Demand for Omnichannel is Changing the Solution Conversation
09 May 2018
Japanese Contact Center Applications Market, Forecast to 2023
More Advanced Applications were Deployed in Contact Centers
09 May 2018
Indonesian Contact Center Applications Market, Forecast to 2023
Digital Convenience Created Opportunities for Multichannel Customer Interaction
09 May 2018
Indian Contact Center Applications Market, Forecast to 2023
Adoption of WFM and Analytics Applications Continued Growing
09 May 2018
Hong Kong Contact Center Applications Market, Forecast to 2023
The Local Business Environment was Favorable to Market Development
09 May 2018
Chinese Contact Center Applications Market, Forecast to 2023
Local Competition was Strong Across Application Segments
09 May 2018
Australian Contact Center Applications Market, Forecast to 2023
The Market Will Continue Adopting Advanced Customer Contact Applications
09 May 2018
Movers & Shakers Interview with Don Tan – Regional Director at Pulse Secure LLC 04 May 2018
North America; Entrepreneurial Company of the Year Award - Social Media Management Platform 03 May 2018
North America; Customer Value Leadership Award - Self-Service eBilling for CSP Market 02 May 2018
IoT Platforms: Beyond the Behemoths 02 May 2018
Latin American Software- and Platform-as-a-Service Market, Forecast to 2022
Brazil and Mexico are Leading the Market, Forecast to Reach $6.19 Billion in 2022
02 May 2018

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