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IT Services and Applications, Industry Research, Global

This total service encompasses all of the research services completed by the IT Services and Applications Group. Frost & Sullivan offers total market subscriptions for each of the major industry sectors.

Title Published
North America; Market Leadership Award - The Hosted ACD and Hosted APO Applications Industry 18 Sep 2014
Adding Value and Managing Change in Today’s Contact Center
Innovative solutions integrators (SIs) key to cloud, omnichannel, and IT management strategies
12 Sep 2014
2014 Europe; Enabling Technology Leadership - Field Service Management 12 Sep 2014
Big Data in Retail
Big Data Analytics Central to Customer Acquisition and Retention Strategies in Retail
12 Sep 2014
2014 North American Hosted IP Telephony and UCC Services and Platforms Product Line Strategy Leadership Award 10 Sep 2014
The Embedded Classroom: IT Trends in the Brazilian Education Sector
New Tech-based Business Models Transform Teaching and Learning
10 Sep 2014
Machine-to-machine Communications Market
Strategies for the Emerging Connected Device Revolution and Internet of Things Era
08 Sep 2014
2014 Global Data Center Cooling Solutions New Product Innovation Leadership Award 04 Sep 2014
Global; Market Leadership Award - Distributed Denial-Of-Service (Ddos) Mitigation 01 Sep 2014
Global; New Product Innovation Leadership Award - Document E-Delivery Industry 27 Aug 2014
Indian Analytics Software Products
Exponentially Increasing Volumes of Enterprise Data Create Opportunity for Niche Analytics Products
21 Aug 2014
Virtual Agents in the Latin American Market
Companies Win 3 Ways—Operational Costs Drop, Productivity Rises, and Customer Interaction Improves
20 Aug 2014

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