My Account


Contact Centers, Industry Research, Global

This total service encompasses all of the research services completed by the Information & Communication Technologies Group. Frost & Sullivan offers total market subscriptions for each of the major industry sectors.

Title Published
Asia-Pacific Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
02 May 2019
Japanese Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
02 May 2019
South Korean Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
02 May 2019
Indian Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
02 May 2019
ASEAN Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
02 May 2019
Australia and New Zealand Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
02 May 2019
Greater China Hosted/Cloud Contact Center Market Update, Forecast to 2024
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
02 May 2019
Digital Transformation Beat: Beyond co-existence: IoT Platforms Transform IT and OT Collaboration 23 Apr 2019
Three CX Trends Heading into 2019—A Postcard from the Technological Edge
Three CX Trends Heading into 2019
12 Mar 2019
Latin America and the Caribbean; Customer Service Leadership Award - Business Transformation and Customer Care Services 08 Mar 2019
Indian Contact Center Applications and Services Market, Forecast to 2022
Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience
22 Feb 2019
End User Priorities for Customer Engagement in Europe, 2018
Navigating Digital Transformation in Contact Centers
21 Feb 2019

About this service

Help Desk

Full list of offices


For more information and general enquiries, contact Frost & Sullivan near you.

North America
tel: +1.877.463.7678

Select a location near you..